1. Hotel / Flight cancellation policies apply.( As Per Hotel/ Airline Norms)
2. Flight cancellation/reschedule (at airlines end). Explore The Holiday Package ( IATA ) this not responsible for changes in further related bookings.
3. Web Check inn is mandatory for all travel and check all travel related documents before you do Web Check Inn.
4. Final Voucher will be available 7 days prior to departure date.
5. Vehicles are provided to you only for point to point basics not for disposal. Rooms are subject to availability.
6. Rates are subject to change in case of any changes in airport taxes, hotel rates, transport rates, government taxes or entrance fees.
7. Airfare is subject to change without prior notice and Explore The Holiday Package ( IATA ) will not take any responsibility for the same.
8. Check in time is 1500 hrs. and Check out time is 1200 hrs. noon. Early check-in/ late checkout is subject to availability.
9. Hotel Pictures given to you might differ from actual.
10. We require 25% of the Payment For Process Land Booking, Need full amount to book flight, Ferry, EU rail Tickets.
11. Required full payments for hotels and tour that are Non-Refundable. Extra 2.84% will be charged if the mode of payment is a credit card, Debit Card And 3.84% Extra on Amex. Once Booking is processed, no amendment is allowed - if so charges will born by guest.
12. In Cruise Gratuity fee is excluding from the package, this is directly paid by guest at cruise.
13. Visa on arrival countries, expense on visa is a part of guest. Explore The Holiday Package ( IATA ) will not take care of any charges.
14. Passport should be valid for 6 Month (180 days from travel date) Travel Insurance, all claim settlement is between (Guest and Insurance Company) Explore The Holiday Package ( IATA ) do not have any liability.
15. Pan Card is mandatory for all Pax who are traveling. Should be share at the time of booking.
16. Visa Approval/Rejection are completely discretion of Embassy, Explore The Holiday Package ( IATA) do not have any liability.
17. International Hotels require security deposit and City taxes, which are given by the Guest upon arrival at time of Check Inn. Hotel Amenities are part of hotel.
18. Special requests like Early Check-in, smoking room, non-smoking room, particular views, Particular Floors, King or Queen size bed, twin, adjoining room or interconnecting rooms are strictly subject to availability upon arrival Tours & Tickets for attractions once booked will not be refunded. Drinks including Water during meals/sightseeing tours are not included
19. Any tours, Transfer or activity can be cancelled because of unforeseen weather conditions Or Political Issue.
20. Guest should take care by their own, cancelled tour, transfer or activity will be refunded.
21. Explore The Holiday Package (IATA ) Non-Refundable Cancellation Charge Rs.5000 per Person.
22. In Case Any Duplicate Booking Found In Airlines/Hotel/Resort/Cruise, any amount paid in this case would be forfeited or any ADM/charges will be liable by the traveling Guest.
23. While guest on tour found COVID-19 positive, all quarantine stays/test expenses will be borne by the guest.
24. Explore The Holiday Package ( IATA )
25. Kindly note that if any guests are shown symptoms of COVID-19 at the time of arrival at the Airport, the local authorities in charge will conduct a COVID-19 test. Should the test result is positive the guest/s will be accommodated in a designated isolation facility managed by the Government of state/country. Your reservations will be considered as no-show. COVID - 19 tests are mandatory at some cities/countries for arrival/departure or both, Kindly ask us /read all COVID - 19 tests/quarantine rules before traveling.
26. Travel insurance is a must - Please ask us or make necessary arrangements before travel
We ensure that our travel advisors and customer care executives help you to plan a perfect travel itinerary with us. For any travel related query or any required information please get in touch with our India headquarters using the below email or phone no.
For any information or other requirements after you have booked a trip with Max Holiday, please do contact to one of our travel expert who is in communication with you Or email at our customer help desk at
Mon-Fri : 09.30 am to 06.00pm
Sat : 09.30am to 04.00pm